What meters work with OneTouch® Diabetes Software?
OneTouch Diabetes Management Software is compatible with the entire family of OneTouch Meters (with data port).

What are the minimum computer requirements?

• High speed Internet access highly recommended
• A OneTouch® or LifeScan Consumer Meter with a data port (supported meters)
• An IBM®-compatible computer with the following components:
  • 266 MHz, Intel® Pentium® II processor or equivalent (faster is highly recommended)
  • Minimum 64 MB of RAM (higher will help overall performance)
  • Minimum free hard disk space: 100-200 MB during installation, 60 MB for after installation
  • Microsoft® Windows® 95c, Windows® 98 Second Edition, Windows® NT 4.0 Server with Service Pack 5 (SP5 or above), Windows® NT 4.0 Workstation (SP5 or above), Windows® 2000 Professional and Server Editions (SP2 or above), Windows® ME, or Windows® XP (SP1 or above) Home and Professional
  • A 9-pin serial port or USB port
• OneTouch Interface Cable
• Mouse and keyboard
• Windows®-compatible printer (recommended if you wish to print reports; colour printer recommended if you wish to print in colour)
• Video monitor with at least 800x600 pixel screen resolution and 256 colours
• CD-ROM drive or Internet connection

How do I check my computer for minimum system requirements?
Right-click on the "My Computer" icon and select "Properties".

What version of Windows® do I need to run OneTouch Software?
OneTouch Diabetes Management Software v2.1 has been tested and validated to run on Microsoft Windows 95c, Windows 98 Second Edition, Windows NT 4.0 Server with Service Pack 5, (SP5 or above), Windows NT 4.0 Workstation (SP5 or above), Windows 2000 Professional and Server Editions (SP2 or above), Windows ME, and Windows XP (SP1 or above) Home and Professional Platforms.

Is OneTouch Software compatible with a Macintosh® Computer?
No. The software is designed to work with an IBM-compatible computer with a Pentium II processor (or greater). There are no plans to launch a Macintosh version of the software.

How is the information transferred to the computer?
A special cable (called a OneTouch Interface Cable) is used. A 9-pin serial cable is available, as well as a USB (Universal Serial Bus) cable.

What is a OneTouch™ Interface Cable? How do I get one?
This special cable is required to transfer data from the meter to the computer. A OneTouch Interface Cable can be purchased for $39.99 (including shipping, handling, and all applicable taxes) by calling our Customer Care Line at 800 663-5521.

Can I use any cable other than one provided by LifeScan?
No. The OneTouch Interface Cable is custom-built with proprietary internal components specific to OneTouch Meters. Other cables are not compatible.

Is a USB (Universal Serial Bus) cable available?
Yes. A USB cable is available, and can be ordered by calling our Customer Care Line at 800 663-5521.