These OneTouch® Brand of Meters are no longer sold in Canada, but the test strips used in these meters continue to be available in Canadian pharmacies.

OneTouch® Ultra®
InDuo® System

If you are a OneTouch® Brand Meter customer and need to replace a meter that is still under warranty, please contact our OneTouch® Customer Care Line at 800 663-5521.

Important Information Regarding OneTouch® FastTake® Test Strips, OneTouch® Test Strips and OneTouch® SureStep® Test Strips

LifeScan, Inc., maker of OneTouch® Brand Blood Glucose Monitoring Systems, has discontinued manufacturing of OneTouch® FastTake® Test Strips, OneTouch® Test Strips and OneTouch® SureStep® Test Strips. Users of OneTouch® FastTake®, OneTouch® SureStep®, OneTouch® Basic®, OneTouch® Profile® and OneTouch® II Blood Glucose Meters may contact LifeScan Customer Service at 1-800-663-5521 (Monday to Friday, 9:00 am – 8:00 pm, EST) to upgrade to one of our newest meters, OneTouch® Ultra®2 or OneTouch® UltraMini®, at no charge.*

LifeScan, Inc., a Johnson & Johnson company and a leading maker of blood glucose monitoring products, is dedicated to Creating a World Without Limits for People with Diabetes.

*Upgrade offers valid only for current OneTouch® FastTake®, OneTouch® SureStep®, OneTouch® Basic®, OneTouch® Profile® and OneTouch® II Meter users.

Need help?
Please call 1-800-663-5521 to speak to a Customer Service representative during our Customer Care hours. Or contact us by e-mail. You can also review our Frequently Asked Questions if you have questions on how to use these meters.