OneTouch® changes everything A health and lifestyle website for people with diabetes.
Search En français
Your Health
Products
OneTouch® Meters and Pump
OneTouch® Ultra® Blue Test Strips
Accessories
Product Notices
OneTouch® Diabetes Management Software
Get the Software
System Requirements
Technical Support
Useful Reports
OneTouch® Meter Driver
OneTouch® Interface Cable
OneTouch® USB Driver v2.0
OneTouch® FastTake® Adapter
FAQs
About Us
Privacy Policy
login
Contact Us


Register your meter and access Diabetes Tools

LifeScan

A health and lifestyle website for people with diabetes.

OneTouch® Diabetes Management Software > System Requirements

  • High speed Internet access highly recommended for download
  • A OneTouch® Meter with a data port. (Note: if you purchase a OneTouch® UltraMini® Meter (with data port), you will need to download the OneTouch® Meter Software Driver.)
  • A Windows®-compatible computer with the following components: 
    • 266 MHz, Intel® Pentium® II processor or equivalent (higher is recommended)
    • Minimum 128MB of RAM (higher will help overall performance)
    • Minimum free hard disk space: 100-200MB during installation, 100MB for after installation 
  • Microsoft® Windows® 98 Second Edition, Windows® NT 4.0 Workstation (SP6 or above), Windows® 2000 Professional (SP4 or above), Windows® Me, Windows® XP Home and Professional (SP2 or above), or Windows Vista™
  • A USB port or 9-pin/25-pin COM port
  • Either:
  • Mouse/Trackball
  • Keyboard 
  • Windows®-compatible printer (recommended if you wish to print reports; colour printer recommended if you wish to print in colour)
  • Video monitor with at least 800x600 pixel screen resolution and 256 colours
  • CD-ROM drive or Internet connection 

To order the CD Kit
Customers who prefer not to download OneTouch® Diabetes Software at no charge can purchase a CD Kit for $25 (price includes shipping, handling, and all applicable taxes). For more information, please call our OneTouch® Customer Care Line at 800 663-5521.

Please Note

  • OneTouch Interface Cable is required to download meter data from OneTouch Meters. To Purchase the OneTouch Interface Cable, please phone our Customer Care Line at 800 663-5521 Monday to Friday, 9 a.m. – 8 p.m. Eastern Time (6 a.m. – 5 p.m. Pacific Time).
  • If you are using Windows Vista™, you will need to download OneTouch Diabetes Software v2.3.2 or higher for compatibility.
  • Users must ensure that Regional Options are set to English if using the English version of OneTouch Diabetes Software v2.3.2, and set to French, if using the French version of the software.
  • You must have Adobe® Reader® 5.0 or higher to view the OneTouch Diabetes Software User’s Manual

All trademarks belong to their respective owners.