About Older Models

About Older Models

These OneTouch® meters are no longer sold in Canada, but the test strips used in these meters continue to be available in Canadian Pharmacies.

  • OneTouch® Ultra®
  • InDuo® System

If you are a OneTouch® meter customer and need to replace a meter that is still under warranty, please contact our OneTouch® Customer Care Line at 1 800 663-5521.

Important Information Regarding OneTouch® FastTake® Test Strips, OneTouch® Test Strips and OneTouch® SureStep® Test Strips

 

LifeScan, Inc., maker of OneTouch® Brand Blood Glucose Monitoring Systems, has discontinued manufacturing of OneTouch® FastTake® Test Strips, OneTouch® Test Strips and OneTouch® SureStep® Test Strips. Users of OneTouch® FastTake®, OneTouch® SureStep®, OneTouch® Basic®, OneTouch® Profile® and OneTouch® II Blood Glucose Meters may contact OneTouch® Customer Care Line at 1 800 663-5521 (Monday to Friday, 9:00 am – 8:00 pm, ET) to upgrade to one of our newest meters, OneTouch® Ultra®2 or OneTouch® UltraMini®, at no charge.*

 

LifeScan Canada, a Johnson & Johnson company and a leading maker of blood glucose monitoring products, is dedicated to creating a world without limits for people with diabetes.

*Upgrade offers valid only for current OneTouch® FastTake®, OneTouch® SureStep®, OneTouch® Basic®, OneTouch® Profile®, OneTouch® II, OneTouch® InDuo and OneTouch® Ultra users.

 

Need help?

Please call 1 800 663-5521 to speak to a Customer Service representative during our Customer Care hours. Or contact us by e-mail.

 
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