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Support

How can we help?

We’ll do everything we can to help you test your blood glucose and manage your diabetes.

Product support

Whether you’re looking for our blood glucose meters, test strips or lancets, we’ve got what you need to help you manage your diabetes.

How to contact us​

Chat with us​

Get support via Live Chat during our
regular business hours:

Available from:
Monday to Friday
9.00 a.m.- 7.00 p.m. (ET)​

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Send us an E-Mail

Do you have any questions or do you need support?
Contact us at: Contact@onetouch.ca(link sends email)

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Connect with us online

Send us a message
on Facebook,
or on Instagram

If you need additional support, call 1-800-663-5521

CA-OTB-2000013